DWQA QuestionsCategory: PRINTINGMy printer isn’t showing up as an option.
MyStemKits IncMyStemKits asked 3 years ago

First, check our supported printers list to ensure your printer is compatible with our system, and make sure it’s plugged in to the computer. Then, make sure you have 3DPrinterOS Client open and running. If you’ve verified that you have all of that set up properly, try turning off and unplugging the printer for about 10 seconds. Then plug it back in, turn it on and retry. If that doesn’t work, please reach out to our support team for further assistance.

1 Answers
MyStemKits IncMyStemKits answered 2 years ago

First, check our supported printers list to ensure your printer is compatible with our system, and make sure it’s plugged in to the computer. Then, make sure you have 3DPrinterOS Client open and running. If you’ve verified that you have all of that set up properly, try turning off and unplugging the printer for about 10 seconds. Then plug it back in, turn it on and retry. If that doesn’t work, please reach out to our support team for further assistance.

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